Cancellation and Returns

Cancellation of Order before Dispatch

1. The Company hereby informs User that User’s receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of User’s order, nor does it constitute confirmation of the Company’s offer to sell. The Company reserves the right at any time after receipt of User’s order to accept or decline User’s order for any reason. The Company further reserves the right any time after receipt of User’s order, after prior notice to User, to supply less than the quantity User ordered of any item. User’s order will be deemed accepted by the Company upon shipment of products or performance of services that User has ordered as indicated by the Company’s servers. Title to goods and all risk of loss passes to User upon delivery to the common carrier. The Company may require additional verifications or information before accepting any order.

2. The Company shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User’s credit/ debit/ cash card charged. If User’s credit/ debit/ cash card has already been charged for the purchase and User’s order is cancelled, the Company shall immediately issue a credit to User’s credit/ debit/ cash card account for the amount of the charge.

3. User shall be entitled to cancel an order of any Product, booked on the Website, by placing a “Cancel Order” request, by logging a call with Companys Customer Care Centre by phone on 8432 612 777

4. “Cancel Order” can be placed anytime after booking of order but before the order is “handed over to courier”

Cancellation of Order after Dispatch

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on
In case you Cancel a shipped order you will be liable to pay the Courier charges of the goods shipped, either you accept the parcel or not.
In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.
Once we receive the product back and verify its packaging/condition, we will refund your money (after deducting courier charges) within 7-10 business days. You will be notified of the same by email.

Returning the Goods Received

In case the customer wants to return the goods received, he will be liable to pay to pay the to and fro courier charges .
Once we receive the goods, it will be verified for its condition and if the goods are in its original condition then the full money will be refunded to the purchaser in 10 working days. But if the goods are used or not in fresh condition then either the money will be refunded on pro rata basis or the goods itself will be returned to purchaser on his own expanse.


In case goods are sold outside Jaipur, then spare parts will be provided to customer in guarantee period on chargeable basis and the money will be credited once the defective spare (of company brand) is returned to us through paid courier.

No Warranty for Freebies

Free gifts given with any of the Product purchased from the Website will not be exchanged and/or covered under any kind of warranty.